Dermaster Medical Aesthetic Clinic

Privacy Policy for Dermaster Medical Aesthetic Clinic

Dermaster Medical Aesthetic Clinic ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website or use our services. For any questions regarding this policy, please contact us at:

Personal Information Collection

We collect various types of personal information, including:

  • Identifying Information: Name, email address, phone number.
  • Demographic Information: Age, gender.
  • Health-Related Information: Information provided to us for aesthetic treatments.
  • Financial Information: Payment details for our services.
  • Online Activity Information: IP address, device details, cookies, and tracking data.

Sources of Information

We collect various types of personal information, including:

  • Directly from You: Through website forms, phone calls, and in-person visits.
  • Automatically: Through cookies and similar technologies when you use our website.
  • Third Parties: Including Meta (Facebook and Instagram), Google Ads, and other advertising partners.

Use of Personal Information

We collect various types of personal information, including:

  • Service Delivery: To provide you with our medical aesthetic services, including booking appointments and consultations.
  • Marketing and Advertising: To send promotional messages and personalized ads through Meta and Google Ads.
  • Customer Support: To respond to your inquiries and support requests.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Improving Our Services: To analyze and enhance our offerings and website functionality.

Meta (Facebook and Instagram) and Google Ads

Advertising measurement is disabled by default. If a separately reviewed Meta Pixel integration is enabled, it runs only after you opt in to advertising cookies and only on explicitly approved general pages. We do not use treatment names, appointment details, form contents, or health-related information for personalized advertising. You may withdraw advertising consent at any time through "Cookie preferences."

Text and Email Marketing (Opt-In Requirements)

We use your contact details for promotional text and email marketing only if you opt in. By opting in, you agree to receive marketing communications from us. You can opt out at any time by following the unsubscribe instructions included in our messages or by replying "STOP" to our text messages. We comply with the California Consumer Privacy Act (CCPA) and the Telephone Consumer Protection Act (TCPA) to ensure your rights are protected.

Sharing Personal Information

We may share your personal information in the following cases:

  • With Third-Party Service Providers: To help us deliver our services, such as payment processors and marketing agencies.
  • For Legal Purposes: If required to comply with legal obligations or to protect our rights.
  • Business Transfers: If we undergo a merger, acquisition, or sale of all or part of our business.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. These tools help us understand how you use our website and improve website performance.

No analytics or advertising vendor loads before you make a consent choice. If you reject optional cookies, we may use limited cookieless measurement to count aggregate page groups and basic interactions without persistent browser identifiers, session replay, or advertising. Cookieless measurement is not the same as complete anonymity because ordinary network information may still be processed.

The analytics services used by the site are:

  • Google Analytics 4 (Google LLC) — site traffic, acquisition, and conversion measurement; advertising storage and personalization signals remain denied
  • PostHog (PostHog Inc.) — allowlisted events, aggregate funnels, and website performance; session recording, autocapture, heatmaps, and person profiles are disabled
  • Microsoft Clarity (Microsoft Corporation) — disabled unless its healthcare-content use is separately approved and you consent to analytics cookies
  • Meta Pixel (Meta Platforms, Inc.) — disabled unless its data use is separately approved and you consent to advertising cookies

Our booking, review, and contact systems are provided by GoHighLevel (LeadConnector); the booking calendar loads only when you open it. Our newsletter form is protected against spam by Cloudflare Turnstile.

You can change or withdraw your consent at any time via the "Cookie preferences" link in the footer, or manage cookies through your browser settings.

Your Privacy Choices

If your browser sends a Global Privacy Control (GPC) signal, it overrides any older grant and turns off advertising, replay, persistent analytics identifiers, and limited cookieless measurement automatically. California residents may also exercise their CCPA rights described above (access, deletion, correction, and opt-out of any sale or sharing of personal information) by contacting us at the address, phone number, or email below.

Data Retention

We retain your personal information only as long as necessary for the purposes stated in this policy or as required by law. Retention periods vary based on the type of data and its use.

User Rights (CCPA Compliance)

If you are a California resident, you have the following rights under the CCPA:

  • Right to Know: You can request information on the categories and specific pieces of personal data we have collected about you.
  • Right to Delete: You can request the deletion of your personal information.
  • Right to Opt Out: You have the right to opt out of the sale of your personal information.
  • Non-Discrimination: We will not discriminate against you for exercising any of your rights under the CCPA.

To exercise these rights, please contact us at [email protected].

Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information. These measures include encryption, secure data storage, and restricted access to sensitive information.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these third-party websites and encourage you to read their privacy policies.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will provide a prominent notice or contact you directly.

Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been inadvertently collected, we will take steps to delete it promptly.

Contact Information

If you have questions or concerns about this Privacy Policy or our practices, please contact us at: